AgentPipeline Blog

CIGNA emailed appointed agents instructions on how to certifiy to sell CIGNA Medicare products before the 2012 AEP begins on October 15. As usual, agents must successfully certify prior to marketing or selling CIGNA Medicare products; this means completing the required lessons and passing the exams with a score of 85% or better. CIGNA allows agents to take each exam up to three times in order to certify to sell their products for the 2012 selling season. In their announcement, CIGNA reminded agents that completion of certification is required to receive any commission. Below is a quick list of requirements and what to expect when you visit the CIGNA training and certification site:

Certification Requirements:

1. All agents must complete Lesson 1 or provide his or her 2012 AHIP Certification
2. Agents who wish to sell the National PDP must complete Lesson 2
3. Agents who wish to sell the Arizona MAPD must complete Lesson 3

The lessons for 2012 include:

1. Lesson 1 2012: Medicare Overview and Compliance
2. Lesson 2 2012: National Part D Product Overview
3. Lesson 3 AZ 2012: Arizona MAPD Product Overview

The username and password to access the site is the same as CIGNA’s previous training site. If you need help with the site contact the CIGNA University Help Desk at 1-866-228-1920 between 8:00 a.m. – 8:00 p.m. EST, Monday through Friday, or send an email to CIGNAuniversity@gpworldwide.com.

Once you have completed and passed the 2012 AHIP training, there are two ways to transfer this to CIGNA:

1. Fax your 2012 certificate with your CIGNA Agent ID written on top of the document to CIGNA at (248) 729-2364. Before faxing the certificate, make sure to download the mandatory fax cover located on the website at https://producertraining.cigna.com.
2. Scan and email your certificate to CIGNAuniversity@gpworldwide.com. Again, be sure to write your Agent ID on the certificate before you send it.

This entry was posted on Friday, September 23rd, 2011 at 8:30 am and is filed under Certification, CIGNA, Medicare Advantage, Medicare Part D. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.